The PostMyTravel app is part of one of the largest projects done at PushButtons. The entire project includes hundreds of research sessions (user needs research, usability research, and customer satisfaction research), as well as designing a few applications.
One of these apps is PostMyTravel. Designing the app wasn’t easy. Our target were travelers and tourist industry representatives but, unfortunately, the period of research and design fell in the middle of the COVID-19 pandemic.
But let’s start from the beginning.