You don’t know where to start work
on your product’s usability?
Start with an audit!
Dobroplast
Website usability audit
You don’t know where to start work
on your product’s usability?
Start with an audit!
A UX audit is a great first step to improving the usability of your product. A well-conducted audit will show you the areas in which your product can be improved to create an even better user experience.
Before we start the audit, we want to learn about your product and your audit goals. We want to know what are the most frequent issues that your users report. This will help us focus on the aspects that you feel are crucial for improving your product.
During the UX audit, we thoroughly test your product’s usability. We use heuristic analyses, cognitive walkthroughs, checklists, and more. We analyze data using analytical tools such as Google Analytics, Hotjar, etc. Depending on your needs, we analyze your competition to find their strengths and weaknesses, which will then help you build a competitive advantage.
The findings of the audit are compiled into a report. You’ll find there a list of identified issues along with recommendations on how to solve them. The issues are categorized, which will make it easier for you to prioritize your work on improving usability. Now you’re good to go!
We believe it’s always good to summarize the project. We like to present our findings to you and discuss them together. You’ll also get a chance to ask us any questions you may have.
An expert audit, because that is the full name, consists in checking the solution (website, application, or e-commerce), its interface, and the way it works in terms of usability.
An experienced UX designer with knowledge and practical experience in software usability audits conducts the audit.
UX audit is a significant step to start working towards improving usability. It gives an overview of the application’s state and indicates areas for improvement.
It depends on how big the service/application/e-commerce is. The audit of a small website might take around a week. Once it’s done, you will receive an email with a full report.
An audit report includes a list of usability problems that we found. We base it on heuristics, research results and general UX design principles.
The problems are categorized based on their importance (urgent, important, standard) and are informing which area of the project they impact (navigation, readability, trust, etc.).
It also includes our recommendations on how to solve each problem.
The Push Buttons audit report contained many specific, beneficial comments and suggestions.
Thanks to them, we significantly improved Recomme's image and gained greater customer trust.
It’s a great first step in solving usability issues in your project.
If your product is constantly evolving, a regular usability check helps you keep an eye on how your product’s performing so that you keep your customers satisfied.
By implementing the recommendations from the audit, you’ll get the product ready for usability testing.
You build a product based on data, not on the assumptions.